Terms and Conditions

Website Terms and Conditions.

We at Adapted Living are committed to providing our customers and clients with services and products that will allow you feel safe and mobile within your own home or while out and about.

Our products are focused on being user friendly and do not have any complicated set up/installation instructions.

Products that require specific adjustments for the user eg hearing volume, distance from main unit etc are the responsibility of the person setting up the system

Understanding how a product works and the specific adjustments of that product is the onus of the person setting up/using it. It is their responsibility to fully understand the use of the product its limitations and capabilities.  Regular testing of equipment is vital as per manufacturers guidelines.

Adapted Living are not responsible for alarm failures or false alarms

These products are for assistance and do not replace medical  assistance or supervision

Warranty and Replacement

The warranty will depend on the item purchased, please check at time of purchase what the warranty is and we will be happy to assist you or confirm with manufacturer

Products may be returned within 28 days for a full refund. Packaging must be intact, unused and undamaged.  Postage will not be refunded

Faulty items will be replaced or refunded once we have checked the item and fault has been established and is covered by manufacturers warranty

Damaged items will not be refunded

If damaged has occurred during transit please contact us immediately

Returns

We will accept returns within 28 days of purchase

Goods must be returned undamaged and in original package

Charges will apply if packaging is damaged or not returned

Cancellation

We accept cancellations at any time

We will not pay for return of goods if product has been shipped before cancellation

Refund will be issued once product is returned in packaging, unopened and unused

Shipping and Costs

We use a courier or An Post for deliveries

All order are shipped either on the day of order or the next working day

Collection

Collection is available from our shop at No1, Bridge Street,  Tipperary Town  or in our Limerick shop at Unit 30, Eastlink Business Park, Ballysimon Road. Please contact us to arrange

Pricing and Unavailability

It is not always possible to have website stock up to date, unfortunately in limited instances some items may go out of stock before we have a chance to update site.

Should this happen we will contact you to advise as soon as we can and send item to you when restocked

Should the item be end of line and no longer available we will endeavour to find/offer you an alternative product

Should there be any pricing issues or a mistake in pricing be published before we have a chance to fix it, we will advise customer that item is not available at that price. A full refund will be issued in this instance if resolution cannot be found.